Aveley Lodge Care Home opened on 25th July 1989 with a profound vision, to redefine the standards of care delivery by focusing on compassion, innovation, and unwavering dedication to the well-being of the residents we serve. Our home is one of peace and relaxation yet filled with opportunities.

We are dedicated to delivering outstanding person-centred care that empowers individuals to make their own choices. In our safe and supportive environment, designed to feel like home, we are passionate in helping our residents re-discover their independence in day to day living.

We tailor each resident’s experience, taking into consideration their own emotional, psychological, physical, and medical needs, as well as personal lifestyle preferences. We care about making sure all our residents are happy and healthy in their new place of residence and to feel at home right from the start, therefore we focus on the tiny details that make each person unique.

At the heart of our approach is the belief that life should be loved and enjoyed. Our mission is “Care Comes First” and our aim is to make a meaningful difference to all, providing peace of mind to our residents themselves and their families.

Our core values and principles are deeply rooted in empathy, sensitivity, thoughtfulness and respect and are central to all that we do. These are:

Dignity: We believe in upholding the dignity and independence of every individual. We treat everyone with respect and value their individuality. This includes listening to them, acknowledging their feelings, and respecting their personal space. We foster an environment where residents can make choices that enrich their lives and preserve their self-worth.

Respect: We believe in treating residents with dignity and are considerate and mindful of their feelings and boundaries. We uphold our resident’s autonomy, and ensure their personal choices are valued by our staff, including addressing all our residents appropriately, respecting their privacy and belongings, and involving them in decisions about their care.

Independence: We believe in the ability of our residents to make their own choices and decisions, and to control their lives through their personal actions, preferences, and attitudes. We offer support where required and encourage social connections, physical activity and opportunities for learning.

Information: We believe in sharing and communicating information in order to promote our resident’s wellbeing, all of which is handled within the strictest confidence. We tailor our approach to the individual resident using various methods for clarity and simplicity in accordance with the complexity of the information we need to convey.

Choice: We believe exercising choice is essential to a resident’s quality of life. We focus on what residents can and want to do, rather than what they’re not able to do. We provide options and potential outcomes, so that residents feel empowered in selecting what best suits their needs or desires. This in turn means our residents receive care in a way that suits them and their family, offering the individual more control.